Customer reviews of ecars ltd

By YONAS T on 06 March 2021 | Verified purchase

The dealer was easy to contact and be there in about ten minutes. I wanted to check if the compression is well while the engine was on but he was not happy. I did a test drive inside the building which is not enough for a customer. However, he took me to a bank as my amount was limited fir bank transfer and treated me well with a chicken burger and cola. I bought Honda Civic 1.6 2015 which is very good in every way.

Reply from ecars ltd on 08/03/21

Thank you for the 4 out of 5 star feedback. Just to touch on few points you made a) we could not allow you to open the oil filler cap whilst the engine was running , due to risk of oil splattering as it would be too dangerous b) presently, no test drives are permissible due to lock down restrictions, only click & collect. (Perhaps that’s the reason we were denied the missing star!). However, overall it does appear you were very satisfied with the service you received and I’m glad to know you enjoyed your free burger meal ( phew...no complains there – lol). I am very pleased to acknowledge you are enjoying your new impeccable car and that it continues to serve you well. At eCars, we strive to do our best for all of our customers and you're in safe hands when you buy a car from us to give you extra peace of mind. We are confident we can deliver the highest level of service when you buy your new car of eCars. All the best...eCars Team

By Richard T on 15 February 2021 | Verified purchase

Really friendly and helpful service. Answered all our questions and made the process as smooth as possible during lockdown.

By FAYZAL B on 19 January 2021 | Verified purchase

The dealer was very helpful in providing all the details about the car. The car itself was in great condition and came with a full dealer service history.

By Kieron W on 11 January 2021 | Verified purchase

The car was as described and the customer service was great. I would use again.

By David D on 04 January 2021 | Verified purchase

Very easy hassle free car purchase really efficient service made the experience so simple would definitely use again and recommend

By David S on 06 November 2020 | Verified purchase

The staff member went the extra mile. A pleasure to deal with.

By Lynn E on 20 September 2020 | Verified purchase

Brilliant car in exceptional condition. Ecars know how to prepare cars professionally - the car was sparkling clean and smelt fresh - like a new car. The owner came across humble and professional and no pressure to buy. In the end it was a great car and at a fantastic price and I bought it....it’s been 4 weeks since I bought and it has been brilliant !! Well done eCars! 5 🌟 🌟 🌟 🌟 🌟

By A A on 13 September 2020 | Verified purchase

Smashing service from SY. Bought my very first vehicle from Ecars a few days ago and I have to say the service has been exceptional. From showing me the car to allowing me to test drive it, SY was very helpful in all aspects. Purchasing the car was a very smooth process and did not take long at all. He was very organised and had all the paperwork to hand which made things very easy. He also allowed me to take my time in making my decision about the car and was very patient. It was a pleasure doing business with Ecars and I would definitely recommend for their speedy service and top quality cars.

By Paul H on 08 July 2020 | Verified purchase

Extremely happy. Si was a pleasure to deal with. I travelled 200 miles to buy the car. I couldn't find a better deal anywhere else in the UK. Si could have sold the car to someone else but he honored our deal with a small deposit (refundable) even though it took me 2 weeks to travel down to complete the purchase. I have dealt with numerous dealers (mostly bmw) for over 25 years and I would say Si has been the most honest, trustworthy and down to earth car dealer I have dealt with, no pressure sale (buy it if you want it). Car was immaculate, amazing condition. Si sorted the finance out for me. The same day I bought the car Si phoned me to make sure I was happy with my purchase. I will definitely do business with Si in the future. Thanks to Si for an amazing car.

By R F on 22 April 2020 | Verified purchase

Si is a amazing guy that will go above and beyond for you. Amazing service 5 star customer service. Recommend to every one. Thank you